Nick Fillion, Store Development and Operations Manager for Mad Radish, six-location restaurant chain, was previously using an all in one system, to help manage store operations. Even though this all-in-one tool offered solutions to most problems, Fillion wanted to dive deeper into operational consistency without compromising food safety. \Filion also felt that with this all-in-one tool, there were a number of modules that were included but weren’t needed, leading Mad Radish to spend some of their operational technology budget inefficiently: “[The prior system] had a lot of features, but you didn’t use most of them, and 99% of the time, the one you wanted just wasn’t there.”
Fillion found that using DailyChex helped him ensure that important tasks were not missed and allowed him to track the progress of tasks in real-time. In addition to DailyChex, Fillion also implemented PrepWizards’ labeling solution, which allows him to easily create and print custom labels for his restaurant’s food items. This has helped Fillion streamline his food labeling process, saving him time and reducing the risk of errors: “It’s a tool to help them meet standards of operations,” he said. “It has made a big difference, and it’s going to continue to make a difference as we go into franchising and we start auditing not just our corporate stores, but franchisees.”
Overall, Fillion found that using DailyChex and PrepWizards’ labeling solution helped him improve the efficiency of his operations, saving him time and allowing him to focus on other aspects of his business. To learn more, read the featured article written by Restaurant Business.