When running a store of any kind, there are a lot of moving parts. This is especially true for a grocery or health food store where product shelf life is shorter than any other industry. For this reason, the site visit process in the grocery industry should be rigorous and thorough. That’s much easier said than done.

For Healthy Planet, a 28 location health food store based in Toronto, Canada, believes in doing site visits efficiently, which led to a partnership with MeazureUp. Beforehand, Laurnce McMulkin, Training and Development Manager, relied on an ad-hoc process for site visits, where stores would evaluate themselves and DMs would come in later to verify those scores. However, this was hard to keep track of with paper and pencil: “Centralization is the most helpful part – everything is in one place. We can follow up with people much easier. When something is off, we can send it to the appropriate party to handle maintenance or repair.” Aggregating results and sharing them with everyone had a ripple effect throughout Healthy Planet, transforming their training processes: “The compliance of people looking into correcting their mistakes is helping train more effectively as everyone knows what to look for and what issues their stores may have.”

Learn more about how you can improve training with a revamped site visit process by taking a short demo.