Maintaining brand standards for four different brands is tough enough for district managers that are able to visit all their stores. Now imagine splitting those brands and stores over three islands and trying to maintain the same branding and operational execution – not an easy feat, but Richard Rasay, Area Supervisor for the Big Island, has over 40 years of experience.
Richards experience is invaluable when it comes to knowing how the brand should operate and what a good customer experience looks like at Aloha’s 55+ locations. That being said, relying on a paper based ad-hoc field audit process naturally leads to some time consuming processes. This is why Aloha onboarded quickly once they came across MeazureUp, as they saw an opportunity to give their Area Supervisors more time. This is clear when speaking with Richard: “There’s a huge difference between MeazureUp and paper. Paper can be very time consuming – we now save hours a day. And the return on investment is all about manpower. On top of preparing weekly reports, we have to multitask. With this process, getting more time back is huge.”
Learn more about how you reduce site visit time by 30% while streamlining reporting by taking a short demo.