For regional brands like Papa Gino’s and D’Angelo’s, operational consistency is critical but difficult to maintain across dozens of locations. With teams spread across New England and unique requirements at each brand, leadership needed a way to streamline assessments, enforce standards, and support store-level coaching.
That’s when they turned to MeazureUp’s Audit App.
From Pen and Paper to Real-Time Visibility
Before MeazureUp, operational assessments at Papa Gino’s and D’Angelo were entirely manual. Paper checklists made it easy to go through the motions without driving real accountability, and reporting across locations was inconsistent at best.
“It became more of a task than a process,” says Greg Sheehan, Director of Learning & Development. “It just wasn’t in line with what people expect from modern tools today.”
After adopting MeazureUp, the teams saw an immediate shift. Audits became easier to complete, faster to review, and more actionable, especially for operations and compliance teams managing multiple locations.
Watch the full interview with Greg Sheehan
Efficiency That Fits the Restaurant Flow
One of the most impactful changes came from customizing the audit flows around real-world restaurant operations.
“We’ve been able to configure audits to match how a line actually runs,” Greg explains. “For product checks, we lay out the questions in the same order items appear on the line, so it’s intuitive and efficient.”
This attention to real-world usability helped drive adoption across all levels of the organization, even among team members more accustomed to traditional methods.
Action Plans and Accountability
MeazureUp’s action planning feature has been especially useful at the store level. If an issue is identified during a safety or quality audit, such as a curling floor mat, it can be flagged and assigned immediately for follow-up.
The corporate team also uses the dashboard to track completion rates and ensure assessments are happening on schedule. For example, quarterly safety audits are required across New Hampshire locations. With MeazureUp, the team can now verify compliance in seconds.
A Training Tool That Reinforces the Standard
For Greg’s team, MeazureUp isn’t just a compliance tool — it’s a powerful aid for coaching and development.
“Each audit can include images and standards directly in the questions, so it becomes a teaching tool, not just a checklist,” he says. “It’s not just ‘this isn’t right,’ it’s ‘here’s what right looks like.’ That’s huge for buy-in.”
Photos are used both to guide expectations, such as what a perfect pizza should look like, and to document real outcomes for follow-up or training.
Solving Operational Gaps at Scale
Greg also shared how MeazureUp’s completion reporting helped uncover system-wide gaps. One example: the team noticed inconsistencies in product quality evaluations across locations. By surfacing that data, they were able to re-engage the field team and drive immediate improvements.
“We made a lot of headway just by highlighting the disparity in the reporting,” he says.
Raising the Bar with Every Audit
Since implementing MeazureUp, the team has seen more consistency in how restaurants are evaluated and coached. Their quality control audits are now scoring around 85 percent — a number they didn’t have visibility into before.
“It’s hard to quantify ROI when you didn’t have a baseline,” Greg admits. “But we know we’re seeing stronger operations because of it.”
Papa Gino’s and D’Angelo have been using MeazureUp for years now, and the value continues to grow.
“It was a great tool when we started,” Greg says. “And it’s only gotten better. As MeazureUp has matured, so has the impact it has on our business. You’ve been a great partner.”
Want to See It in Action?
If you’re a pizza operator looking to streamline ops and raise consistency across your locations, MeazureUp is ready to help.
