On Wednesday May 9th at 1PM Eastern, Ashley Helkenn, Senior Training Manager for Firebird Restaurant Group will present a 40 minute webinar on how a digital field audit app has positively impacted their operational success.
In her role, Ashley is responsible for a range of duties related to execution at the store level. Ashley’s job entails working with Store Managers and Trainers to improve performance while ensuring that all employees are adequately prepared. Whether they are existing experienced employees or new hourly wage Team Members, Ashley must ensure everyone is on the same page at all times.
In addition to this, Ashley works with District Managers to develop their multi-unit skills, partnering with Operations Services to identify needs in the field and develop solutions to address them. She leads the strategy for bridging Operations and Support Center cross-functionality, resulting in smoother implementation programs that will be more likely to succeed at all levels of the organization. Overall, decreasing turnover and increasing performance through targeted training initiatives is the key for Ashley. She leverages a digital audit app for this purpose.
During the webinar Ashley will be speaking about the power of a how a field audit app transformed her management team with more time to focus on people, instead of logistics. With seven unique brands under her portfolio, being organized with a digital audit app can be extremely crucial.
Ashley will speak on the following topics:
- What the Firebird Restaurant Group’s legacy operational process looked like
- How it has evolved since adding a Field Audit App
- The main features and functionality that Firebird utilizes
- What the impact of having real-time data and analytics has had for their end customer
We look forward to having you join us on May 9th at 1PM Eastern. If you have any questions feel free to reach out to us or Ashley beforehand!